Terms & Conditions

Welcome to The Festive Box. By accessing our website or placing an order, you agree to comply with the following terms and conditions:

  1. Products & Pricing:
    All our products are handcrafted by skilled artisans. Slight variations in design or colour may occur and are a natural part of the handcrafting process.

  2. Orders & Payment:
    Orders will be processed only after successful payment. In case of payment failure, please retry using a valid payment method.

  3. Shipping:
    We deliver pan India and to selected international locations. Shipping times may vary during peak festive periods. You will receive tracking details once your order is dispatched.

  4. Intellectual Property:
    All images, designs, and content on our website are the property of The Festive Box. Any unauthorised use, reproduction, or distribution is prohibited.

  5. Returns & Refunds:
    Returns and refunds are subject to our Return & Refund Policy as stated above.

  6. Cancellations:
    Orders can be cancelled within 24 hours only.

  7. Limitation of Liability:
    The Festive Box shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or website.

  8. Governing Law:
    These terms shall be governed by and interpreted in accordance with the laws of India.